The blog
Tips & behind the scenes
Marketing tips, how-tos and the odd peek behind the scenes.
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Content Strategy
Instagram Content Pillars for Law Firms (What to Post When You Can't Talk About Cases)
A content pillar system for law firms stuck wondering what to post when client confidentiality rules out the...
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GBP
Local SEO for Law Firms: How to Show Up When Someone Searches "Lawyer Near Me"
How law firms win the Google Maps 3-pack and "lawyer near me" searches — without a huge budget...
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Business Testing
How to Test a New Price Before Rolling It Out Everywhere
Trial a new price on one segment first, with real metrics, before you commit to it across the...
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Business Confidence
How to Price a Rush Job Without Feeling Awkward About the Upcharge
A rush-fee structure and script so you can charge for speed without the guilt or the ad hoc...
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Customer Experience
How to Write a Service Guarantee That Builds Trust Without Overpromising
A guarantee template that's specific enough to be believed and bounded enough that you can actually keep it....
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Crisis Communication
How to Write a Public Apology Post When Your Business Makes a Mistake
A four-part structure for owning a mistake publicly, so your apology builds trust instead of adding fuel to...
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Client Consent
The Permission You Need Before Posting a Client Win, Photo or Quote
The simple ask-first habit that keeps your best client content usable without an awkward after-the-fact conversation. 📱
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AI
The First A/B Test Every Small Business Should Run (Before Anything Fancier)
You don't need fancy tools to A/B test. Here's the simplest test worth running first, and how to...
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DIY Marketing
The Quarterly Marketing Checklist Most Businesses Skip
Weekly routines keep the lights on. This quarterly checklist is what actually stops your marketing going stale. 🌴
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Analytics
How to Ask 'How Did You Hear About Us?' and Actually Use the Answers
Most businesses ask this question once and never look at it again. Here's the simple system that turns...
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Client Management
How to Handle a Client Who Negotiates Every Invoice
Every business has one — the client who questions every invoice. Here's a script to hold your price,...
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CRO
How to Write a 'Book a Call' Page That Doesn't Scare First-Timers Off
Your booking page might be quietly talking people out of clicking. Here's how to lower the pressure and...
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