What Can Psychologists Post? A Social Media Yes/No Guide
Wondering whether a post is compliant? Here's a scannable Yes/No guide for psychologists. π
Can you post it? A quick guide
| Type of content | Post it? | Why |
|---|---|---|
| Educational tips & how-tos | β Yes | Safe, and the best trust-builder |
| Your qualifications & registration | β Yes | Factual info about you is fine |
| Meet the team / behind the scenes | β Yes | Great β with consent, no patient info |
| Answering common questions (FAQs) | β Yes | Educational and low-risk |
| General health-awareness content | β Yes | Keep it evidence-based |
| Mental-health awareness posts | β Yes | Evidence-based and valuable |
| A client's therapy story | π« No | Testimonial about care + confidentiality |
| A patient testimonial or success story | π« No | Prohibited under s.133 of the National Law |
| Re-sharing a 5-star Google review | π« No | Reposting a testimonial in your own advertising counts |
| Before-and-after photos | π« Risky | Can create unrealistic expectations |
| βGuaranteed resultsβ claims | π« No | Misleading and sets false expectations |
| A discount or free offer | β οΈ Only with clear terms | Inducements must state the conditions |
| Naming or identifying a patient | π« No | Confidentiality β always get consent, and avoid testimonials |
The safest play
When you're unsure, default to educational content β tips, myth-busting, and how your service helps. It's compliant every time, and it's also the most effective way for psychologists to build trust and attract the right patients.
Frequently asked questions
Can psychologists use patient testimonials?
No β as AHPRA-registered practitioners, using testimonials about clinical care in advertising is prohibited under section 133 of the National Law. That includes reviews you repost yourself.
What can psychologists post on social media?
Educational, evidence-based content, your qualifications, behind-the-scenes (with consent), FAQs, and general health awareness. Avoid testimonials, guaranteed outcomes, misleading claims, and identifying patients.
Can psychologists post before-and-after photos?
It's risky β before-and-after images can create unrealistic expectations, which AHPRA's guidelines caution against. If in doubt, leave them out and lead with educational content instead.
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