What Can GPs Post? A Social Media Yes/No Guide
Wondering whether a post is compliant? Here's a scannable Yes/No guide for GPs. π
Can you post it? A quick guide
| Type of content | Post it? | Why |
|---|---|---|
| Educational tips & how-tos | β Yes | Safe, and the best trust-builder |
| Your qualifications & registration | β Yes | Factual info about you is fine |
| Meet the team / behind the scenes | β Yes | Great β with consent, no patient info |
| Answering common questions (FAQs) | β Yes | Educational and low-risk |
| General health-awareness content | β Yes | Keep it evidence-based |
| General health information | β Yes | Educational and evidence-based |
| Individual medical advice in comments | π« No | Don't diagnose or treat individuals publicly |
| A patient testimonial or success story | π« No | Prohibited under s.133 of the National Law |
| Re-sharing a 5-star Google review | π« No | Reposting a testimonial in your own advertising counts |
| Before-and-after photos | π« Risky | Can create unrealistic expectations |
| βGuaranteed resultsβ claims | π« No | Misleading and sets false expectations |
| A discount or free offer | β οΈ Only with clear terms | Inducements must state the conditions |
| Naming or identifying a patient | π« No | Confidentiality β always get consent, and avoid testimonials |
The safest play
When you're unsure, default to educational content β tips, myth-busting, and how your service helps. It's compliant every time, and it's also the most effective way for GPs to build trust and attract the right patients.
Frequently asked questions
Can GPs use patient testimonials?
No β as AHPRA-registered practitioners, using testimonials about clinical care in advertising is prohibited under section 133 of the National Law. That includes reviews you repost yourself.
What can GPs post on social media?
Educational, evidence-based content, your qualifications, behind-the-scenes (with consent), FAQs, and general health awareness. Avoid testimonials, guaranteed outcomes, misleading claims, individual medical advice, and identifying patients.
Can GPs give medical advice on social media?
General health information is fine, but avoid diagnosing or advising individuals publicly in comments or DMs. Keep content general and educational, and direct people to book an appointment for personal advice.
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