LinkedIn Recommendations and Endorsements: An Underused Trust Signal for Financial Planners
Most financial planning practices we've worked with have a LinkedIn profile that's basically a static CV — job title, a headshot, maybe a banner with the practice logo. Meanwhile the recommendations section, if it's used at all, has two or three endorsements from years ago, usually from other planners rather than clients. 💖 That's a missed signal. A prospective client doing due diligence on a planner before a first meeting is going to check LinkedIn the same way they'd check Google reviews — and an empty or stale recommendations section quietly reads as "this person doesn't have much of a track record," even when that's not true at all.
What most planners get wrong
The common mistake is treating LinkedIn recommendations as a vanity metric collected once, usually right after a practice's rebrand or website launch, then never touched again. The second mistake is asking for recommendations the same generic way every time — "Hey, would you mind leaving me a LinkedIn recommendation?" — which produces vague, forgettable text like "great to work with, very professional." A recommendation that says nothing specific does almost no persuasive work. The strongest recommendations name a specific situation and a specific outcome in the client's or colleague's own words, which is exactly what a generic request never produces.
Send this as a LinkedIn message or email, not a mass request:
"Hi [name], I really enjoyed working through [specific situation — e.g. 'your transition into retirement planning' / 'restructuring your super contributions ahead of the new financial year']. If you're comfortable, would you mind writing a short LinkedIn recommendation about that experience? No pressure at all, and totally fine to say no — but if it's easy, even 2-3 sentences on what was useful about working together would mean a lot. Happy to return the favour if there's ever anything I can do for you."
Follow-up structure if they say yes but seem unsure what to write:
- Suggest they answer one simple question: "What changed for you after working with [planner]?"
- Never write it for them — a recommendation in the planner's own voice, even accidentally, reads as fabricated and undermines trust rather than building it.
- Time the ask within a week or two of a genuinely positive moment — a completed strategy, a successful review meeting, a referral they made — not months later out of context.
How to set this up as an ongoing habit, not a one-off push
- Build it into your review meeting close. A short mental note after every meeting that went well: "worth a recommendation request." Don't ask in the meeting itself — send it after, when it doesn't feel transactional.
- Aim for steady trickle, not a burst. Ten recommendations that arrived over a year read as an ongoing pattern of good client outcomes. Ten that all arrived in the same week read as a coordinated campaign.
- Respond to every recommendation you receive with a short public thank-you comment — it keeps the content visible in your network's feed longer than the initial post.
- Rotate who you ask — mix clients, referral partners and colleagues so your profile doesn't read as one-dimensional.
A note on compliance: LinkedIn recommendations and endorsements are not, and cannot be treated as, a substitute for the formal financial services disclosure documents your practice is required to provide — they sit alongside your FSG, advice documents and any other required disclosures, not in place of them. This is general marketing information, not compliance or legal advice — check current ASIC and licensee guidance before relying on it, particularly around how testimonial-style content can and can't be used in financial services marketing.
Mistakes to avoid
- Mass-requesting recommendations via LinkedIn's built-in bulk tool. It's the least personal option available and produces the lowest response and quality rate.
- Writing the recommendation yourself "as a draft they can edit." Even with good intentions, this risks the recommendation reading as inauthentic, and it can sit awkwardly against compliance expectations around testimonial-style content in financial services.
- Only asking clients, never referral partners or colleagues. Professional recommendations build a different kind of credibility and are often easier to secure.
- Letting the recommendations section go stale. A profile with recommendations all dated 2021-2022 signals the relationship-building stopped, even if the practice is thriving.
- Treating one-click skill endorsements as equivalent to written recommendations. Endorsements carry almost no persuasive weight — they're a courtesy click, not evidence.
Frequently asked questions
Is it appropriate to ask financial planning clients for LinkedIn recommendations given the sensitivity of the relationship?
It can be, but timing and framing matter more here than in most professions — always make it clearly optional, avoid asking during or immediately after a difficult conversation (a market downturn, a loss-related estate matter), and never reference specific financial figures or outcomes in the request or in what you'd hope they write.
Do LinkedIn recommendations count as a "testimonial" for compliance purposes?
This is genuinely worth checking with your licensee or compliance team directly, because expectations around testimonial-style content in financial services can be specific and can change. Treat any client-authored public comment about your services as something your compliance framework needs to sign off on, not just a marketing nicety.
How many recommendations is "enough"?
There's no magic number, but a profile with fewer than five recent, specific recommendations tends to under-signal credibility relative to what the planner likely deserves. Ten to twenty steady, varied recommendations built up over a year or two is a realistic, achievable target for most practices.
What if a client's recommendation is well-meaning but poorly written?
You generally can't edit someone else's recommendation on LinkedIn, and you shouldn't ask them to rewrite it repeatedly — that risks the relationship more than an imperfect sentence costs you. A slightly clunky, obviously genuine recommendation still reads as more credible than a polished one that feels ghostwritten.
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