A GBP Content Calendar for Psychology Practices
Most psychology practices treat their Google Business Profile like a business card — set it up once years ago, never touch it again, and wonder why a newer practice with half the experience is ranking above them. The "Updates" tab (what Google calls Posts) is one of the few genuinely free, high-visibility spots you have left, and almost nobody in psychology is using it properly. That's not because psychologists are bad at marketing — it's because everyone's default mental health content is a Canva quote graphic, and AHPRA rules (fairly) rule out the testimonials and before-and-after language that other industries lean on.
Here's the thing though — you don't need testimonials to make this work 💖. You need consistency, specificity, and content that actually tells a prospective client (or Google's algorithm) something true and useful about your practice. That's genuinely achievable, and it's what this calendar is built for.
What most psychology practices get wrong
The pattern we see over and over is a fork in the road: either the GBP profile is a ghost town with one post from eighteen months ago, or it's active but filled with generic "it's okay not to be okay" quote tiles that say nothing specific about the practice. Both fail for the same underlying reason — they treat Posts as decoration rather than information.
Google rewards profiles that post real, specific, current information because it's a signal the business is active and legitimate. A generic awareness-day quote does nothing for that signal because thousands of other profiles are posting the identical thing. What actually works is unglamorous: telling people what services you offer, whether you're taking new clients, how intake works, and what a first session looks like — in your own words, on your own schedule.
The 4-week GBP rotation
Week 1
Post A — Service Spotlight: "We offer individual therapy for anxiety, OCD and stress-related concerns, in-person at [suburb] and via telehealth. Sessions are available Tuesday to Friday. Tap below to see our current availability." CTA: Book / Learn more.
Post B — Practical Psychoeducation: "Wondering what to expect from your first psychology session? It's mostly about getting to know your goals and history — no pressure to have everything figured out beforehand. Read our guide to first appointments on our website." CTA: Learn more.
Week 2
Post A — Practice Update: "Quick update: our waitlist for new adult clients is currently around 2–3 weeks. Existing clients and urgent referrals are prioritised as usual — get in touch and our admin team can talk you through timing." CTA: Call now.
Post B — FAQ Post: "Do you offer Medicare rebates? Yes — with a valid Mental Health Care Plan from your GP, most sessions attract a rebate. Ask our team for the current rebate amount when you enquire." CTA: Learn more.
Week 3
Post A — Team / Behind the Scenes: "Meet [Name], one of our registered psychologists, who works with clients on workplace stress and burnout. [Name] sees clients on Mondays and Wednesdays, in-person and via telehealth." CTA: Learn more.
Post B — Community / Seasonal Tie-in: "This time of year is a common time for people to reach out about anxiety and stress — school terms, work deadlines, EOFY carryover. If it's been on your mind, our intake team can talk you through your options, no referral required for self-funded sessions." CTA: Book / Call now.
Week 4
Post A — Service Spotlight (different service): "We now offer couples counselling alongside our individual therapy services. Sessions run 60–90 minutes and can be booked in-person or online." CTA: Learn more.
Post B — Practical How-To: "New to therapy and not sure how referrals work? You can self-refer directly, or bring a Mental Health Care Plan from your GP for rebate eligibility. Either way, our team will walk you through it." CTA: Learn more.
Repeat the rotation monthly, swapping in seasonal relevance and rotating which clinician or service gets the spotlight.
How this looks in real practices
The mechanics
Posts go up through the Google Business Profile dashboard or app, under "Updates" — you're working with roughly 1,500 characters (though only the first ~250 show before "read more," so front-load the useful bit), a photo sized around 1200×900px, and an optional CTA button. Standard "Update" posts expire from the live profile after 7 days, though they remain visible in your post history — so this isn't a set-and-forget asset, it needs the drip-feed of the calendar above. "Offer" and "Event" post types can run longer with a set end date, which is worth using for anything time-bound like a waitlist status. Photos matter more than people expect — use real (non-clinical, non-stock-hospital) images of your space, signage or team where possible, since generic stock photography is instantly recognisable and does nothing for trust.
Mistakes to avoid
- Posting in a burst then going quiet for three months — irregular activity reads as inactivity to both Google and prospective clients
- Reusing the same generic mental health awareness quote every practice in your suburb is also posting
- Slipping in outcome language ("clients feel calmer within weeks") even accidentally, in an attempt to sound reassuring
- Skipping the CTA button, which is the easiest lever you have to turn a view into a phone call or click
- Using stock photography that looks clinical or generic rather than real images of your actual space or team
- Never checking GBP Insights to see which posts are actually getting views and clicks, and adjusting the mix accordingly
Please note: general information, not clinical or legal advice — check current official guidance before relying on it. Practices should independently check the current AHPRA advertising guidelines before publishing any content.
Frequently asked questions
How often should a psychology practice post on Google Business Profile?
Once or twice a week is a solid, sustainable target — enough to keep the profile looking active without becoming a content burden on top of clinical work. If that's not realistic, even one well-considered post a fortnight beats sporadic bursts followed by months of silence.
Can we mention specific therapy modalities like CBT, EMDR or ACT in a GBP post?
Yes — naming a modality or specialisation is factual service information, not a claim about outcomes, so it's generally fine. The line to watch is pairing the modality with a promise about how well or how fast it will work for the reader.
Do GBP Posts actually move the needle on rankings or enquiries?
Honestly, the evidence is mixed and Google has never confirmed Posts as a direct ranking factor — the more reliable benefit is indirect: an active profile signals legitimacy, and posts occasionally surface in the knowledge panel where they add credibility at the exact moment someone's deciding whether to call. Treat it as a supporting habit alongside reviews, categories and citations, not a silver bullet on its own.
What images should we use if we can't feature client photos or testimonials?
Lean on your space, your signage, your team (with consent) and simple text-based graphics in your brand colours — all of which are compliant and, frankly, more trustworthy to a prospective client than a stock photo of strangers laughing at a laptop.
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