The EOFY Email Campaign Accountants and Bookkeepers Should Actually Send
Every May we watch accounting firms send the exact same email: "EOFY is coming, book your appointment now." One email, one link, one shot. Then June rolls round, the inbox goes quiet, and by July the same firm is fielding "sorry, can we still get in?" messages from clients who never opened that single May message. We love 💖 a firm that's organised, but most EOFY email marketing is still treated like one event instead of a three-month relationship — that's the gap this post closes. If you're already posting on socials and keeping your Google Business Profile ticking over for tax season, your inbox still needs its own plan, because email is where bookings actually happen.
What most firms get wrong
The mistake isn't laziness, it's compression. Firms cram the reminder, urgency and upsell into one email because "clients are busy." Fair enough — except busy people delete a generic email in two seconds, and there's no second touch to catch the ones who missed it. Worse, most firms send the identical message to individual tax return clients and business clients with BAS obligations, when those two groups need different information and deadlines. Because the EOFY email gets built by whoever's free that week, it usually duplicates whatever's going out on GBP or social instead of doing what email does better: get a specific person to click and book.
Email 1 — send 5–12 May
Subject: "Let's get your EOFY sorted before the June rush"
Purpose: Prime early action. Segment — individuals get "here's what to gather," business/BAS clients get "here's what changes this year." Attach a checklist. CTA: "Book your EOFY appointment."
Email 2 — send 3–10 June
Subject: "3 things to lock in before 30 June"
Purpose: Real urgency, real deadline. Cover the 2-3 deductions with the shortest shelf life (write-offs, super, stock take). Non-bookers only. CTA: "Grab one of the last EOFY slots."
Email 3 — send 14–21 July
Subject: "Missed the rush? Here's your July fix"
Purpose: Catch stragglers with a no-shame late-lodgement offer, and seed an advisory retainer for next financial year. CTA: "Book your catch-up session."
Swap the dates for your own deadlines, but keep the three-part shape — prime, push, catch — because it does three jobs one email physically cannot.
How to actually run it
Set the three send dates now, not in May when you're underwater. Segment your list into individuals and business/BAS clients before writing a word — the subject lines genuinely differ. Use whatever you've already got (Mailchimp, Klaviyo, a merge from Xero Practice Manager) rather than buying new software for three emails a year. Keep the design plain — a text-first email outperforms a glossy graphic. Build the "already booked" suppression list before Email 2 goes out, or you'll annoy the clients who did the right thing early.
- Sending the same email to individuals and business clients — the deadlines and asks are different, so the copy should be too
- Skipping the suppression step, so clients who already booked get a "you're about to miss out" email anyway
- Treating email as a copy of the GBP or social post instead of the channel that actually drives bookings
- No single, obvious CTA — one link, one action, every time
- Only sending once and hoping — three touches across three months is the whole point
Frequently asked questions
Do I need special software to run this sequence?
No. Any platform that can segment a list and schedule a send works — Mailchimp, Klaviyo, even a practice management merge. The sequence works because of timing and segmentation, not the tool.
Will this fix a small or unengaged email list?
Honestly, no. Three good emails won't out-perform a list health problem — clean and grow the list itself first.
Should I still post on social and update my GBP during EOFY?
Yes — different jobs. Social and GBP build visibility with people scrolling or searching; this sequence is what gets an already-warm client to click and book. Run them together, not as substitutes.
What if a client doesn't fit neatly into "individual" or "business"?
Default them into whichever segment matches their most urgent deadline. A slightly imperfect segment beats sending everyone the same generic email.
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