How to Write a Tagline When Your Business Does More Than One Thing
"We do X, Y and Z" is accurate and completely forgettable as a tagline. The businesses with taglines that actually stick usually aren't naming what they do — they're naming why it matters or who it's for. 💖
What most businesses get wrong
- Trying to list every service — a tagline crammed with services reads as a menu, not a message, and nothing in it stands out.
- Defaulting to generic language to cover everything — "your one-stop solution" is vague enough to apply to almost any business, which means it says nothing distinctive about yours.
- Confusing a tagline with a mission statement — a tagline needs to be short and memorable; save the fuller explanation for your About page.
- Not testing it out loud — a tagline that reads fine on a page can sound clunky said aloud; say it to someone unfamiliar with the business and watch their reaction.
The common-thread method
Step 2 — Choose your anchor: a shared problem you solve ("we handle the parts of running a business you don't have time for"), a shared client type ("marketing for people who'd rather be doing anything else"), or a shared way of working ("straightforward advice, whatever the question").
Step 3 — Write five short options around that anchor, then read each aloud and cut anything over about seven words — taglines lose impact fast past that length.
Step 4 — Test with someone outside the business and ask what they think you actually do — if their guess is close, it's working.
Here's the method applied to different kinds of multi-service businesses. 📈
Where the tagline actually needs to work hardest
Test it specifically in the places it'll actually be seen — under a logo, on a business card, at the top of a homepage — rather than judging it in isolation. A tagline that works well as a standalone sentence sometimes falls flat next to a logo it was never designed around.
Mistakes to avoid
- Chasing cleverness over clarity — a pun or wordplay that requires explanation isn't doing its job; clear beats clever almost every time.
- Copying the structure of a competitor's tagline — borrowed formats rarely fit a genuinely different business and can read as derivative.
- Never revisiting it as the business evolves — a tagline written for an earlier version of the business can quietly stop making sense as services shift.
Frequently asked questions
How short should a tagline actually be?
Generally under seven or eight words — short enough to read in one glance and repeat from memory after hearing it once or twice.
Should a tagline mention the location or industry directly?
Only if it adds real clarity or helps local search — don't force it in if it makes the line clunky; a clean, memorable line beats a keyword-stuffed one for brand purposes.
Is it okay to have a different tagline for different parts of the business?
It can work for genuinely distinct sub-brands, but for one core business it usually creates confusion — aim for one consistent line that captures the whole, even if it's imperfect for any single service.
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