Marketing a Paediatric Allied Health Practice During School Holidays
Term-time is genuinely hard for a lot of families to attend regular paediatric appointments — school pickup, other siblings' activities, work schedules all compete for the same window. School holidays loosen that pressure, and plenty of parents actively look for a chance to fit in appointments, or a more intensive block, while the routine eases. Most paediatric practices don't market to this moment specifically, which means the opportunity passes by default rather than by decision. 💖
What most practices get wrong
They either don't mention holiday availability until the holidays are already underway (too late for parents who've already filled the gap with other plans), or they open availability without a clear plan for managing the resulting surge, leading to overbooked, rushed sessions that don't serve anyone well.
- 4–6 weeks before each school holiday period: open and promote holiday-specific availability, including any intensive block options, across email, social and your website booking page.
- Offer a genuine choice, not just more of the same: some families benefit from an intensive block (several sessions across the break), others prefer their normal spaced-out schedule — present both as legitimate options rather than pushing one format.
- Cap bookings deliberately: decide your realistic holiday capacity in advance rather than accepting bookings until you're overwhelmed — a clear, honest "fully booked" message protects quality of care.
- Open a holiday-specific waitlist: for families who miss out, so you can fill last-minute cancellations without extra admin effort.
How to decide what to actually offer
Talk to your practitioners about realistic capacity before marketing anything — a holiday surge that burns out your team isn't sustainable, and rushed sessions under-serve the children you're trying to help. Build the marketing around what you can genuinely deliver well, not the maximum number you could theoretically squeeze in.
Mistakes to avoid
- Marketing holiday availability too late for parents to plan around it.
- Overbooking to capture demand, at the cost of session quality.
- Presenting intensive blocks as the only or clearly superior option when spaced sessions genuinely suit some children better.
- Not opening a waitlist for families who miss out on capped availability.
Frequently asked questions
Is it appropriate to charge more for holiday intensive blocks?
Please note: general information, not clinical or pricing advice — pricing structures are a business decision specific to your practice. Some practices price intensives at their standard per-session rate, others build a slightly different package price; whichever you choose, state it clearly upfront.
Are intensive blocks clinically appropriate for every child?
No — suitability genuinely varies by child and presentation, and this is worth discussing individually with families rather than assuming intensives suit everyone. Being upfront about this nuance is more useful to parents than a one-size-fits-all pitch.
How early should holiday marketing start?
Four to six weeks before each school holiday period gives most families enough time to plan around it, particularly for families juggling multiple children's activities and appointments.
Does telehealth help manage the holiday surge?
It can, for services where it's clinically appropriate — offering a telehealth option can free up in-person capacity for families who specifically need hands-on sessions during the busier holiday period.
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