← Back to blog

How to Write an About Page That Builds Trust

29 June 2026·1 min read
Quick answer: A great About page isn’t really about you — it’s about how you help your customer. Lead with who you help and the value you bring, share your story and the human behind the brand, add proof, and finish with a clear next step. Connection plus credibility builds trust. 💖

Your About page is often the second thing people visit — and a huge trust-builder. Here’s how to write one that connects. 💖

What to include

  • Who you help & how — lead with the customer
  • Your story — why you do this
  • The human — a face and personality
  • Proof — results, reviews, credentials
  • A clear next step — what to do now
💡 Make it about them, not just you. The best About pages frame your story around how you help the reader. People care about your story because it tells them you understand their problem.

Frequently asked questions

How do I write an About page?

Lead with who you help and the value you bring, share your story and the human behind the brand, add proof like results and reviews, and end with a clear next step. Frame it around your customer, not just yourself.

What should an About page include?

Who you help and how, your story and why you do this, a face and personality, social proof, and a clear call to action. Connection plus credibility is what builds trust.

Why is my About page important?

It’s one of your most-visited pages and a major trust-builder. People want to know who’s behind the business and whether you understand their problem before they buy. A strong About page turns interest into confidence.


Keep reading 🤍

Share
Written by
Kate, founder of Chronically Online

I help Gold Coast and Brisbane businesses grow with branding, websites and marketing that actually works.

Work with me ✦