How to Market a Med Spa in Gold Coast or Brisbane Without Breaching AHPRA Rules
The Gold Coast and Brisbane med spa scene is genuinely competitive — new injectables clinics seem to open every month between Broadbeach and Fortitude Valley, all fighting for the same Instagram-scrolling audience. The temptation is to lean on exactly the content that performs best in beauty marketing generally: dramatic before/afters and glowing testimonials. For a med spa doing injectables, that's precisely the content most likely to breach AHPRA rules. Here's what to do instead. 💖
What most med spas get wrong
- Reposting client before/afters as "results" content — even with consent, before/after comparisons of cosmetic injectable outcomes are extremely high-risk under AHPRA and TGA advertising rules.
- Using testimonials like "best lips I've ever had done" — testimonials referencing clinical care or outcomes are prohibited for AHPRA-registered practitioners' advertising, full stop, not just for injectables.
- Implying guaranteed or superlative outcomes — "look 10 years younger" or "flawless results every time" crosses into misleading advertising territory.
- Discount or inducement ads for the treatment itself — offering a discounted price on a prescription-only substance like anti-wrinkle injections to attract new clients is also restricted.
- Influencer posts that read as clinical endorsement — an influencer's glowing post about "how amazing my results look" functions like an unlawful testimonial even if your clinic didn't write it.
The compliant content swap formula
For every piece of content you'd normally post, swap the restricted version for the compliant alternative:
Instead of a client testimonial about how amazing their results look → share a general Google review about the booking experience, the clinic environment, or how welcoming the team was — never the clinical outcome.
Instead of "look 10 years younger" style claims → describe the treatment factually — what it is, how long it typically takes, what the appointment involves.
Instead of a discounted-price injectables promo → run an offer on a genuinely non-restricted add-on (a skin consultation, a facial) instead of the prescription treatment itself.
Three real examples
Same swap formula, applied to different Gold Coast and Brisbane med spa setups. 📈
The mechanics: why injectables specifically carry extra restrictions
Cosmetic injectables (anti-wrinkle injections and most dermal fillers) are prescription-only, Schedule 4 substances under the Therapeutic Goods Administration framework, so advertising them directly to the public is restricted at the product level, separate from the AHPRA rules that apply to the registered practitioner delivering them. Layer both rule sets together and before/after photos of injectable results become genuinely difficult to run compliantly — they function as both a testimonial-style outcome claim and, arguably, promotion of a restricted substance's effect. Most compliance-savvy local med spas simply avoid injectable before/afters altogether.
Mistakes to avoid
- Assuming "the client said it, not us" protects you — reposting a client's own before/after or testimonial still counts as your advertising.
- Confusing skin treatment before/afters with injectables — the rules and risk levels differ; injectables carry the extra TGA layer.
- Letting an influencer or model post "results" content — a paid or gifted collaboration promoting outcomes creates the same compliance exposure as your own posts.
- No written social media policy for staff — a well-meaning team member reposting a glowing DM as a testimonial is a common, avoidable breach.
Frequently asked questions
Can we ever use before/after photos for cosmetic injectables?
It's extremely restricted and most local med spas avoid it entirely for injectable results specifically — rules differ for other cosmetic modalities like skin treatments, but there's no blanket safe answer here, so get specific advice rather than relying on general guidance.
Are Google reviews okay to display at all?
General reviews about service, booking experience or the clinic environment are lower-risk, but reviews that reference or praise clinical outcomes fall under the same testimonial restrictions and shouldn't be featured or promoted.
What about running a discount to attract new injectables clients?
Be cautious — inducements and discounts on prescription-only treatments like anti-wrinkle injections carry restrictions, whereas an offer on a genuinely non-restricted service (a consult, a skin treatment) is generally lower-risk.
Does this apply to us if we're a beauty salon offering injectables through a visiting nurse, not a dedicated med spa?
Yes — the AHPRA advertising rules attach to the registered practitioner delivering the service and to advertising of that regulated health service, not to the business category or premises type.
Please note: general information, not medical or legal advice — check current official AHPRA and TGA guidance before relying on it.
Keep reading 🤍
I help Gold Coast and Brisbane businesses grow with branding, websites and marketing that actually works.
Work with me ✦