Build a 90-Day Listing Pipeline So Your Listings Never Run Dry
Ask most agents on the Gold Coast how their listings are tracking and you'll get one of two answers: "flat out" or "dead quiet" — rarely anything steady in between. That feast-or-famine pattern isn't bad luck, it's usually a pipeline problem 💖. Every agent meets dozens of people who aren't ready to sell today but will be in three, six or twelve months — at opens, at appraisals, through referrals — and most of those people simply fall out of contact because there's no system tracking where they sit. A 90-day pipeline fixes that by treating "not ready yet" as a stage to manage, not a dead end.
What most agents get wrong with their pipeline
The biggest mistake is running the business purely on this week's appraisals, which means the moment appraisals slow down, so does everything else three months later. The second is treating every "just looking" or "maybe next year" conversation as a lost cause instead of a lead at an earlier stage — agents are often excellent at winning the listing once someone's ready, and much weaker at the months of patient follow-up before that point. The third is keeping this information nowhere except memory, which works fine until you're managing 80 contacts across different timeframes and can't actually recall who said what six months ago. A pipeline isn't about working harder at prospecting — it's about not losing the prospecting you've already done.
The three-stage pipeline tracker
Set this up as a simple spreadsheet or in your CRM with three tabs. Move contacts between stages as things change — don't create new entries.
Stage 1 — Thinking about it (12+ months out)
Anyone who's mentioned selling "eventually," attended an open just to look, or asked a casual question about the market. Touch point: quarterly. A short check-in message or a market update, nothing salesy.
Template: "Hi [name], just sending a quick update — [suburb] has had [X] sales in the last quarter with prices [trending up/holding steady]. No pressure at all, just thought you'd want to keep an eye on it given you mentioned selling down the track. Happy to chat whenever the time's right."
Stage 2 — Roughly six months out
People with a rough timeframe — waiting for a renovation to finish, a kid to finish school, a specific event. Touch point: monthly, with something more specific than stage 1.
Template: "Hi [name], hope [the renovation/the year] is coming along well. With [X months] to go, I wanted to flag that it's worth getting an updated appraisal now so you know where things stand and can plan the timing properly — no obligation, just useful info while you've got the runway to plan around it."
Stage 3 — Ready now
Anyone who's said they want to move in the next 1-3 months, or has had a recent appraisal. Touch point: weekly, working toward a signed agreement.
Template: "Hi [name], following up from our chat — are you still looking at listing in the next [timeframe]? I've got a couple of dates free for [photography/campaign launch] over the next fortnight if you'd like to lock something in."
Review the whole tracker every Monday: anyone who's moved timeframe gets shifted stages, anyone quiet for 60+ days in Stage 1 gets archived (not deleted — reactivate if they resurface).
How to run it week to week
Block 30 minutes every Monday to review the tracker: check who's due a touch point this week, move anyone whose stage has changed, and archive anyone who's gone genuinely cold. Keep templates in a shared doc so any follow-up feels consistent whether it's you or an assistant sending it. The habit that matters most isn't the spreadsheet itself — it's the weekly review. A pipeline nobody looks at is just a longer list of forgotten contacts.
Mistakes to avoid
- Only following up with people who seem imminently ready to sell
- Sending the exact same generic message to every stage, regardless of timeframe
- Keeping the pipeline in your head instead of somewhere written down and reviewable
- Letting Stage 1 contacts go more than a quarter without any contact at all
- Over-contacting Stage 1 people at a Stage 3 frequency, which reads as pushy
- Deleting cold contacts instead of archiving them — circumstances change
Frequently asked questions
How many contacts should be in each stage to keep listings steady?
It varies by patch size and price point, but a rough rule of thumb is a wider funnel at Stage 1 than Stage 3 — if Stage 3 is thin, the fix is usually to pour more effort into filling Stage 1 three to six months earlier, not to push harder on the few Stage 3 leads you already have.
Does this replace cold prospecting like door-knocking or letterbox drops?
No — this system is about not losing the leads that prospecting already generates. Cold prospecting still fills the top of the funnel; the pipeline just makes sure those contacts don't disappear before they're ready.
What if someone in Stage 2 goes quiet and stops replying?
Keep the touch points light and low-pressure, and if there's genuinely no response after three or four attempts, move them back to Stage 1 frequency rather than stopping altogether — people's circumstances shift, and a slower cadence keeps the door open without being a nuisance.
Is a spreadsheet good enough, or do we need a proper CRM?
A spreadsheet is a perfectly reasonable starting point and better than nothing — a CRM becomes worth the switch once you're managing more contacts than you can realistically review manually each week, or once you want automated reminders rather than relying on the Monday habit.
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